- Renters must be at least 18 years old and hold a valid credit card.
- Riders must be at least 15 years old. Anyone under 18 must be accompanied by an adult.
Not at all — they’re designed to be user-friendly. Before your ride, an iRide team member will ensure you're comfortable operating the vehicle.
The maximum speed across both scooters and e‑bikes is 20 MPH.
Typical range is 35–45 miles per charge. Actual distance may vary based on rider weight and speed mode.
Riding is permitted on any path or road where bicycles are allowed, but no off‑road use is allowed. Always follow local bike laws and posted signs.
Yes — helmets are provided free of charge and must be worn during the rental.
No. A driver’s license is not required, but you must present a valid government photo ID.
Wear closed-toe shoes and comfortable clothing. High heels, sandals, or loose garments are discouraged for safety.
Riding in rain is not recommended — it increases risks like slipping or reduced visibility. If bad weather develops, we advise ending your ride early for your safety.
Yes. You are responsible for any damage beyond normal wear and tear. Charges may apply for repairs or replacement, based on the cause.
You can cancel rentals within a specified time frame prior to pickup for a full refund. Cancellations made after that window may incur a fee.
Yes. A security deposit is required at the time of reservation to cover potential damages or non-return. The deposit is refundable when the unit is returned in good condition.